Terms and Conditions
Exclusive Brands is dedicated to protecting the privacy of our customers and site visitors.
We will never share your information with a third party unless it is related to providing you with a service. Otherwise, we will not share any personal information without your consent.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
All personal information collected through this website will be held securely in accordance with the UK’s Data Protection Act 1998. Please contact us if you have any further questions or enquiries.
Everything in our store has been produced to the highest standards. We DO NOT cover any return costs unless the item is classed as faulty.
We reserve the right to delay or refuse orders where a transaction contains incomplete details or details that connote be verified or where fraud is suspected. If we are unable to reasonably a certain these details or resolve these issues a full refund will be made against the card used at the time of purchase.
Cancellation Rights, Returns and Refunds
Under the Consumer Protection (Distance Selling) Regulations 2000 you have a right to cancel your purchase. However, to exercise this right you must notify us by email within 14 working days from the day after you receive your goods. If you are returning your product because it is defective, please state the defect or defects.
Repackage the product in its original packaging, including any accessories, brochures, manuals, guarantees or warranties that came with the product. Unfortunately we will be unable to issue a refund where the product is in an incomplete state.